MASSAGE THERAPIST-ON CALL
Job Description
JOB SUMMARY:
Administers therapeutic massage to Harrah’s/Harveys and retail guests, providing excellent guest service and ensuring a fun-filled, exciting and entertaining environment where the flawless delivery and execution of outstanding service is paramount.
KEY JOB FUNCTIONS:
Greets guests using SOS 5 skills and personalized service; offers assistance and/or instruction in the use of the Spa facilities and amenities.
Directs and assists guests in the proper use of steam room, sauna, and whirlpool bath to ensure the guests satisfaction, safety and well-being.
Massages guests using normally accepted techniques and rubbing compounds.
Maintains adequate supplies to ensure the flawless delivery of services and a seamless transition from one treatment to the next.
Maintains a clean and spotless work area.
Reports any safety hazards to the Lead, Supervisor or Manager.
Demonstrates a pleasant and enthusiastic demeanor at all times.
Support to other areas of the Spa/Health Club as needed.
EDUCATION and/or EXPERIENCE:
Licensed in the state of Nevada for Therapeutic Massage
Completes annual CEU credits as required by the Nevada Massage Therapist Board
Two years hotel or resort experience preferred
QUALIFICATIONS:
Literate and fluent in English
Excellent guest service skills
Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. Adheres to all regulatory, company and department policies and procedures
PHYSICAL, MENTAL and ENVIRONMENTAL DEMANDS:
Ability to occasionally lift up to 30 pounds
Ability to grasp, use repetitive hand motion, finger dexterity, have hand-eye coordination
Ability to bend, squat, reach
Ability to hear, talk, see, use visual inspection,
Ability to constantly stand
Ability to occasionally push/pull
Ability to frequently use a step stool; Ability to climb stairs
Ability to use frequently use equipment and machines relating to the spa
Ability to occasionally tolerate extreme inside temperatures
Positions that have contact with the public require the ability to work in a noisy
environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment.
Disclaimer
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
JOB SUMMARY:
Administers therapeutic massage to Harrah’s/Harveys and retail guests, providing excellent guest service and ensuring a fun-filled, exciting and entertaining environment where the flawless delivery and execution of outstanding service is paramount.
KEY JOB FUNCTIONS:
Greets guests using SOS 5 skills and personalized service; offers assistance and/or instruction in the use of the Spa facilities and amenities.
Directs and assists guests in the proper use of steam room, sauna, and whirlpool bath to ensure the guests satisfaction, safety and well-being.
Massages guests using normally accepted techniques and rubbing compounds.
Maintains adequate supplies to ensure the flawless delivery of services and a seamless transition from one treatment to the next.
Maintains a clean and spotless work area.
Reports any safety hazards to the Lead, Supervisor or Manager.
Demonstrates a pleasant and enthusiastic demeanor at all times.
Support to other areas of the Spa/Health Club as needed.
EDUCATION and/or EXPERIENCE:
Licensed in the state of Nevada for Therapeutic Massage
Completes annual CEU credits as required by the Nevada Massage Therapist Board
Two years hotel or resort experience preferred
QUALIFICATIONS:
Literate and fluent in English
Excellent guest service skills
Ability to uphold and demonstrate the highest level of integrity in all situations and recognize standards required by a regulated business
Acts as a role model to other Team Members and always presents oneself as a credit to Caesars Entertainment and encourages others to do the same. Adheres to all regulatory, company and department policies and procedures
PHYSICAL, MENTAL and ENVIRONMENTAL DEMANDS:
Ability to occasionally lift up to 30 pounds
Ability to grasp, use repetitive hand motion, finger dexterity, have hand-eye coordination
Ability to bend, squat, reach
Ability to hear, talk, see, use visual inspection,
Ability to constantly stand
Ability to occasionally push/pull
Ability to frequently use a step stool; Ability to climb stairs
Ability to use frequently use equipment and machines relating to the spa
Ability to occasionally tolerate extreme inside temperatures
Positions that have contact with the public require the ability to work in a noisy
environment, and may be exposed to guests who use tobacco products. Also, non-public contact positions may be required to enter public areas from time to time, in connection with their duties, and may be subject to the same environment.
Disclaimer
This is not necessarily an exhaustive list of all responsibilities, skills, duties, requirements, efforts or working conditions associated with the job. While this is intended to be an accurate reflection of the current job, management reserves the right to revise the current job or to require that other or different tasks be performed when circumstances change, (e.g. emergencies, changes in personnel, workload, rush jobs or technical developments).
About Us
Besides living in one of the Earth’s most beautiful locations you will join a company that understands how to treat employees. As an industry leader, Harrah’s believes a successful company starts with satisfied employees. Whether it’s professional advancement or personal recognition, Harrah’s provides accolades and incentives as you move along your career path.
Caesars Entertainment will engage in an interactive process and make reasonable accommodations, as required by law, for individuals with disabilities or to accommodate pregnancy, pregnancy-related conditions, or where a conflict exists between the position and an individuals’ religious beliefs or practices.
The below statements are intended to describe the general nature and level of work being performed in this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills required of the position.
The Company reserves the right to make changes to the job description whenever necessary.
As part of the onboarding process for new hires, candidates will be required to complete a background check. In addition, pre-employment drug testing is mandatory for any role operating a motor vehicle (Valet, Bus Drivers, Limo Drivers), Facilities and/or Engineering, Lifeguards, Pilots, Security and Surveillance roles. Pre-employment screenings will be completed prior to an offer being extended, except where applicable law requires that such pre-employment screening may occur post-offer. The Company is an equal opportunity employer and does not discriminate against employees or applicants based on race, color, national origin, sex, age over 40, religion, disability, sexual orientation, gender identity or expression, veteran status, marital status, or any other characteristic protected by law.
Job Info
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